Your support payments are maintained in an account and are not tied to a specific card. Any remaining funds that you accessed with your expiring card may automatically be accessed with your renewal card. You can get a status on your enrollment by calling You will receive an update on your enrollment after that date. Please note: if you requested your current direct deposit be canceled immediately, that action has been completed. If you did not cancel your current direct deposit and wish to do so, please contact CSPC Customer Support at If you are currently enrolled in direct deposit and you did not request to have your current direct deposit cancelled immediately, you will continue to receive payments to that account until your new enrollment is completed.

If you are currently enrolled in direct deposit and you did request to have your current direct deposit cancelled immediately, you will receive paper checks until your new direct deposit enrollment is completed. You can cancel your current direct deposit by called However, since you are required to have your support electronically deposited, you will need to provide a new direct deposit account or enroll in the smiONE card.

If you do not choose a new method of electronic deposit, you will automatically be enrolled in the smiONE card. I submitted an e-QuickPay enrollment.

Why do I have to submit a new enrollment for the smiONE card? If you have not received your new card, please contact your county CSEA to determine if we have your current address and if a new card needs expedited to you.

I am currently enrolled in e-QuickPay and submitted an enrollment form to switch to direct deposit. Unfortunately, no. You will need to spend down the balance on your e-QuickPay card to zero. To do this, you can visit the teller window at any bank that displays the MasterCard logo and request a cash withdraw.

You will need to know your exact balance because the teller will not have access to this information they can get the balance by calling e-QuickPay customer service. You should check with the USPS to see if they have your correct address on file. We can provide you with a copy of the outreach letter s. You may not have been included in the transition to the new card.

While ExpertPay and e-ChildsPay transfer payments to CSPC, we do not have access to their system and cannot assist with payments made on those websites. Please contact ExpertPay at or e-ChildsPay at Yes, you should contact your county child support enforcement agency. They will be able to help you based on your specific situation. The other person in my case lives in a foreign country. Is there anything I can do to get child support?

Maybe, child support enforcement agencies CSEAs work with countries all over the world. Please contact your county CSEA for more information.

If my child support case is from another state, how do I ask for a review of my support order? There are a number of factors that determine where the review should actually be conducted. You should request a review in writing from your local child support enforcement agency. No, if your local child support enforcement agency CSEA is working together with the child support agency in the other state on your case, then interstate law prohibits that state from requiring you to travel there for hearings.

However, if you want to have a telephone hearing with the other state, you may ask your local CSEA to set this up. I just moved to Ohio but my child support case is still in my old state. Do I have to open a new child support case in Ohio? No, if you choose, you may simply continue to work with the child support agency in the other state.

How long will it take to start receiving support payments if there is a child support order and the child support enforcement agency CSEA knows where the obligor is working but the job is in another state? It depends, as the CSEA may be able to send an income withholding notice directly to the obligor's employer. If the CSEA is working with the child support agency in another state, the CSEA will tell the other agency where the obligor is working and that state will send the income withholding notice.

Why does Ohio have to work with the child support agency in another state to start collecting payments on my child support case? Sometimes the county child support enforcement agency CSEA in Ohio has to work with the child support agency in another state in order to enforce a child support order and start collecting support payments.

For additional information, please discuss your specific case circumstances with your county CSEA. I have a support order from another state in which the obligor is not paying or complying and I am now residing in Ohio. What can be done? The CSEA will work with the other state to enforce your support order. The age of the child is not a factor. The arrears eligible for offset include child support, spousal support for the parent with whom the child is living, and medical support.

I am an obligor and I had my Ohio state tax refund taken. When will I get credit for this payment on my child support case? If you filed a single tax return, the Ohio Department of Taxation ODT will send you an offset notice about the intercept. It takes approximately four to six weeks from the date ODT sent the offset notice to process the refund as a support payment.

This is because all tax money must be processed through several state fiscal agencies before being applied to your arrears. If you filed a joint return, ODT will send you and the joint tax filer an offset notice about the intercept. The remaining amount of the refund is then processed as a support payment. I am the obligee on the case, but my Ohio state tax refund was taken for child support.

Why did this happen? Once the support order is terminated, if the obligee received an overpayment more support than what was due , the obligee's Ohio state tax refund may be offset to repay the overpayment. I am an obligor who has overpaid my child support.

Can I get the overpayment back from the obligee? You need to contact your county child support enforcement agency to see if your case qualifies. In addition, an obligee may not be submitted for a federal tax offset.

In order for an obligor to be submitted for IRS federal tax offset, the case must be a "IV-D case" and the arrears must be for child support; spousal support, if it is included as part of child support order; or medical support. The obligor cannot be submitted if bankruptcy was filed on or before October 17, and is stil in effect. Once that bankruptcy has been discharged the obligor can be submitted for IRS federal tax offset. The initiating state is the state who submits the obligor for IRS federal tax offset in an interstate case situation.

The child support enforcement agency does not have this information. Due to federal confidentiality laws, the Internal Revenue Service cannot disclose information regarding taxpayers, such as a taxpayer's address and if the taxpayer filed a return. Not necessarily. Although an obligor may be submitted for tax offset, funds can be collected only if the obligor files an income tax return, is eligible to receive a refund, and does not owe some other debt that supersedes child support from intercepting the refund.

Per federal law, in cases where an Internal Revenue Service IRS federal tax return has been filed as a joint return, the State of Ohio may hold the funds for six months. This is in case the IRS makes a downward adjustment reduces to the refund amount.

I am an obligor and I had my federal tax refund taken. The entire process from when an obligor's federal tax refund is intercepted to the completion of in-state processing takes approximately six to eight weeks.

Each state fiscal agency is notified of the intercept in order to complete their internal accounting procedures. Once each agency has completed their portion of the financial process, the refund is sent to the Office of Child Support's Master Account for processing on each individual child support case. A federal tax refund offset adjustment is when the Internal Revenue Service IRS previously sent an obligor's federal tax refund to Ohio to apply to the obligor's support arrears and now the IRS is asking to have that money returned to their agency.

If there is a federal tax refund offset adjustment and the money was already sent to the obligee, the child support enforcement agency may contact the obligee to have the money returned to the State of Ohio or require the obligor repay this money to the State of Ohio.

No, the OCS master account is a non-interest bearing account. Therefore, there is no interest, collected or paid, from holding a tax refund for any period of time. Due to federal confidentiality laws, the IRS cannot disclose information regarding taxpayers, such as a taxpayer's address and if the taxpayer filed a return.

You may wish to consult with an attorney, a tax preparer or other tax expert regarding these concerns. Why won't the child support agency provide me information regarding the obligor's tax refund? This is particularly true if you are contacting the CSEA by phone.

There are both criminal and civil penalties for the unauthorized disclosure of federal tax information. When an obligor has been submitted for the Passport Denial Program and applies for a passport the Department of State issues the obligor a Denial Notice that the passport is denied related to child support reasons.

You must contact your county child support enforcement agency CSEA to request reinstatement of the passport. If you need the passport for business travel, you will have to give the CSEA documentation that confirms that you need the passport for work, and will have to make a lump sum payment on your arrears.

If you need the passport for vacation or other leisure travel, you will have to pay all of your arrears before your passport can be reinstated. If you need the passport for a family emergency or for Military travel, you will have to give the CSEA documentation that confirms the reason you need the passport, and may be eligible for an expedited passport release. You must contact your CSEA to find out what specific actions you must take on your case for your passport to be reinstated. Once my denied passport is released by my child support enforcement agency, how long will it take to receive the newly valid passport?

The reason you need your passport will determine how long the release process will take at the county, state, and federal levels. If you need the passport for a family emergency or for Military travel, the release process will take approximately one week once the CSEA forwards the release to the state Office of Child Support OCS.

DoS is responsible for processing the release with all passport service issuing agencies. You should then wait at least three business days before contacting your passport service issuing agency. Your local congressperson's office may be able to provide further assistance in expediting the release process if any issues still exist.

If you need the passport for business travel, the release will take approximately one to three weeks once OCS forwards the information to the federal level. You need to wait at least one week before contacting your passport service issuing agency.

Your local congressperson's office may be able to provide further assistance if your passport is not released at the federal level after three weeks. If you need the passport for leisure travel, the release will take approximately six to eight weeks once OCS forwards the information to the federal level. You need to wait at least six weeks before contacting your passport service issuing agency. Your local congressperson's office may be able to provide further assistance if your passport is not released at the federal level after eight weeks.

Enter the last 4 digits of your direct deposit account or debit card if you are ordered to receive support or enter your digit Web ID if you are ordered to pay support and then press Continue. What should I do if I don't have an e-mail address? Check with your internet provider or go to a free e-mail service provider such as Hotmail or Yahoo and register for a free e-mail address.

Why do I need an e-mail address? An e-mail address is needed to receive portal registration confirmation and for communication purposes in the event you forget your User ID or password.

Therefore, it is important to keep your registered e-mail address on the Customer Service Portal current. Smart Home. Social Media. More Button Icon Circle with three vertical dots. It indicates a way to see more nav menu items inside the site menu by triggering the side menu to open and close.

Dave Johnson. If your iPhone won't update to iOS 13 , it might be because your device isn't compatible. Not all iPhone models can update to the latest OS. If your device is on the compatibility list, then you should also make sure you have enough free storage space to run the update.

Visit Business Insider's homepage for more stories. What to do if your iPhone won't update to iOS Check to make sure your iPhone is compatible.

Step 1. Step 3. Step 4. Step 6. However, if you want, you can manually update the location status as well. Apart from this, you can also restart the app to fix the issue.

I assume this si a little harder to explain, as it is obviously splitting the process across two cores of my quad core, but using all of neither of them. Hi Leo. Everything grinds to a halt. But I want to be sure this will fix the problem. How can I tell? I have a multithreaded software that does a lot of math calculation. Just to add here, in. I just did that in recent project. Let me know if anyone needs help on it. Always seems odd to me.

I use Excel bit. It seems to do much better at multi-core use and actually tells you when it is using the cores. It seems to use all cores for all formula calculations I have done this on 1 GB-sized files, with millions of formulas. However, when loading and saving files, it uses only one core.

I would consider upgrading to the bit version of Excel, since it handles memory and processor use much better than previous versions. One topic that has not been mentioned is Real Cores vs. Virtual Cores. Dual Core with Hyperthreading means you have 2 real cores running 2 virtual cores on each core. This will show up as 4 cores on Windows Task Manager performance tab. It is like 4 workers sharing 2 desks. I found the i3, i5 and i7 designations to be useless for comparison. The only way to understand all the choices and to make a logical comparison was to make a spreadsheet and use the cpubenchmark dot net website.

Only then was I able to understand what I was buying. Even then I had to keep in mind that the 3D CAD program was only a single core program so I had to look at the single core benchmark only found using the comparison tool on the search page.

During my research, I found an article written by one of the graphics card manufactures. The article listed the big heavy hitting CAD programs that were still running on only single core , which was most of them.

They did mention the rendering engine modules were generally multicore. Selecting a Computer based on CPU performance used to be easy. Most computers in the general consumer market are just media devices and they are in reality migrating to tablets. If you need a computer to actually compute stuff, you need to do a lot of tedious homework. Are there any multiple tab browsers that are set up to take advantage of multiple cores?

I imagine Chrome would do better at spreading the load, as it launches a process per tab plus a few others for handling things like Flash separately , and thus allow the operating system to scatter the processes across multiple cores.

I expect NoScript helps more here, just preventing most websites from running whatever random junk they feel like running in my browser until I explicitly allow them because the sites are broken without it, at least.

Firefox, and Palemoon, are basically unusable with my usual load of 5 windows aprox tabs. This is on a Quad core just a little newer than yours series.

But I had the same problem when I used NoScript. Firefox is a bottleneck even in my new system. This helps a great deal.