Ask our Virtual Agent Our Virtual Agent can help you with wi-fi, scanning, faxing and other setup issues. Print and Scan Doctor. Print and Scan Doctor Helps diagnose and fix connectivity and setup issues. Watch HP Support videos. Ask the HP Community. Search our knowledge library Search our knowledge library Search. Get original HP ink for your printer Buy now.
Unable to determine warranty status. We are unable to determine your warranty status for the product and serial number provided. Change your product. Example error formatting. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Check your warranty.
This product cannot be identified by Serial Number alone. Please enter a Product Number to complete the request. By completing and submitting this form you consent to the use of your data in accordance with HP's Privacy statement. Learn more about HP's privacy policy. Check warranty status. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting?
Just ask. Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Handling these parts can result in clogs, ink failure, and bad electrical connections. With the nozzles toward the printer, insert the ink cartridge into its slot, and then squeeze the ink cartridge until it snaps into place. Step 5: Connect the printer to a network Use the HP Smart app to connect the printer to a wireless network.
HP Smart is a free app that helps you quickly and easily connect your printer to the network and manage printer settings. If you are using a computer with Windows 8. Touch and hold the Information button on the control panel for at least 3 seconds. When the other control panel buttons light up, touch the Information button again to print a Wireless Quick Start Guide , and then follow the steps on the printed page.
After installation, open the app, and then add your printer. Make sure your Android device is connected to the same wireless network that you want to connect the printer to.
Download and install HP Smart from After installation, open the app, accept the terms and conditions, and then tap Start. Tap the Plus sign on the app home screen. Tap Set Up a New Printer , and then follow the on-screen instructions to connect the printer to the network. Make sure your Apple iOS device is connected to the same wireless network that you want to connect the printer to.
Tap the Plus sign , tap Set Up a New Printer , and then follow the on-screen instructions to connect the printer to the network. Make sure your computer is connected to the same wireless network that you want to connect the printer to. Click the Plus sign , click Set Up a New Printer , and then follow the on-screen instructions to connect to the network. On your Mac, download and install HP Smart from After installation, open the app, click Printers , click Set Up a New Printer , and then follow the on-screen instructions to connect to the network.
With the ink door closed, press and hold the Wireless button and the Power button on the back of the printer for at least 3 seconds. The printer enters WPS setup mode.
0コメント